Summit Air Ltd. is committed to treating personal information about you responsibly. We understand the need to safeguard personal information and appreciate that you expect privacy and security with respect to your personal information.
Whether you are using our website, online booking platform, or contact centres, this policy applies.
Collection of Personal Information
Summit Air Ltd. receives and stores information that you provide to us when you submit online inquiries, make bookings, sign up for online newsletters or notices, fill out surveys and when you participate in promotions or other programs that we may hold from time to time. Personal information that we collect may include your name, address, phone numbers, email addresses, credit card information and the identities of persons for whom purchases have been made. We may also collect demographic information, including your age, occupation and gender. You can choose not to supply certain personal information, but then you may not be able to enjoy some of our website features and business services.
Use of Information
Summit Air Ltd. will use your personal information to respond to your requests for information about our products and services, to send you newsletters for which you have subscribed, and as otherwise reasonably required to provide you with products and services that you have requested. We may also use your personal information to contact you regarding projects being undertaken by Summit Air or its affiliates.
Summit Air Ltd. automatically receives and records certain electronic information from server logs, including your computer’s IP address and domain name, the date of your visit to this website and “cookie” information. A cookie is a small text file that is stored on your computer. The only information a cookie can collect is information supplied by you. A cookie cannot read data off of your computer. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You may configure your internet browser software to disable cookies, though your ability to access some web pages may be affected. We use such information internally, and only in aggregate form, to better serve visitors by helping us to manage our website, diagnose any technical problems and improve our marketing and promotional efforts and the content of our website.
Disclosure of Information
Summit Air Ltd. will not disclose personal information about you to persons not affiliated with Summit Air except with your consent or without your consent if we are required or permitted to do so by law. Where disclosure without your consent is permitted by law and is reasonable or necessary in the circumstances, we will limit the disclosure of your personal information to the disclosure reasonably required in the circumstances.
From time to time, Summit Air Ltd. may engage our affiliates or hire third parties to perform functions on our behalf, such as managing our online booking system, transmitting online newsletters to our subscription list, analyzing data, providing marketing assistance, processing credit card payments, and providing other customer services. In some cases, to fulfill these functions, your personal information may be used, disclosed or stored in countries outside of Canada, such as the U.S. In all such cases, Summit Air will disclose your personal information to affiliates and third parties and authorize their collection, use and disclosure of your personal information only to the extent necessary to carry out our business operations and as permitted by law.
If you wish to update your information or be removed from our mailing or e-mail distribution list, please email us your request. Please allow up to 30 days for us to update our records or otherwise respond to your request.